Short & Concise

You can find answers to frequently asked questions in the DIE SPIELBANK Help Center. If your issue is not resolved, we are happy to assist you.

Our Service Hours

Our customer service is available at the following times:

• Monday to Friday: 08:00 – 19:00
• Saturday: 08:00 – 16:00

Contact Options for Our Customer Service Team

1. By Email

• For general inquiries: kundenservice@die-spielbank.de
• For press inquiries: presse@die-spielbank.de

2. Live Chat
Use the chat function at the bottom right corner of our website to contact us quickly and easily. Our customer service team will respond to your request as soon as possible.